Our Managers
Experienced & Qualified Strata Managers
Brigitte Cheston ASCM SCA (Vic)
Director
With almost 30 years in the real estate industry, having obtained her Certificate IV in Business (Real Estate), Brigitte is a fully licensed real estate agent, and has spent the last 20 years in strata management.
Brigitte has developed the knowledge and experience to manage the most complex strata. Brigitte has been appointed by VCAT as an Administrator for several dysfunctional Owners Corporations, bringing each of them to a successful conclusion.
Brigitte’s high standard of regulatory and legislative knowledge ensures that all properties within our portfolio are managed efficiently with minimum liability exposure to the Owners Corporation.
Mark Elliott
Director
Mark has 30 plus years senior management experience, including as Sales Director in the Fast-Moving Consumer Goods channel for an international pharmaceutical company. Mark has also held senior marketing roles, as well as building his own successful business as a supplier into the highly competitive consumer goods market.
Direct involvement in attaining ISO9002 accreditation, and ongoing involvement in maintaining the high standards around policies and process to retain this accreditation, has armed Mark with a unique understanding of robust and efficient business structures.
Mark has been successfully managing Owners Corporations for residential, industrial and commercial properties for 12 years.
Keely Payne ASCM SCA (Vic)
Owners Corporation Manager
With over 9 years of experience in the strata management industry, Keely has built a strong reputation for delivering exceptional service and solutions in managing Owners Corporations, particularly in inner-city properties.
Starting in 2016, Keely has developed a niche in resolving complex building defects and providing efficient, customer-centric management.
Holding a Certificate IV in Strata Community Management from RMIT University, Keely is well-versed in the technical and legislative aspects of strata management, ensuring compliance and the smooth operation of Owners Corporations.
Known for her proactive approach, Keely works closely with residents, building managers, and contractors to promptly address issues, enhance the living experience, and safeguard property values.
Justin Elliott ASCM SCA (Vic)
Owners Corporation Manager
Experienced Owners Corporation Manager with 8 years of hands-on expertise in strata management, specialising in building defect resolution and combustible cladding rectification projects.
Proven ability to navigate complex stakeholder environments, manage large-scale remediation works, and ensure compliance with evolving regulatory requirements.
Known for a practical, solutions-focused approach and strong communication skills that foster trust with committees, residents, and contractors alike. Passionate about delivering safe, sustainable, and high-performing buildings for owners and occupiers.
Louise Dammous
Owners Corporation Manager
Louise is a dedicated and experienced Owners Corporation Manager with over five years of industry experience, known for her exceptional communication skills and a genuine commitment to client service.
She brings a proactive, positive, people-focused approach to managing residential and mixed-use properties, building strong, lasting relationships with all stakeholders. Louise has successfully overseen a broad range of responsibilities, from day-to-day operational management to complex maintenance and capital works projects.
Her ability to navigate the intricacies of strata legislation while balancing stakeholder expectations makes her a trusted advisor to her clients. She takes pride in tailoring solutions to meet the unique needs of each property under her care, ensuring high standards of compliance, presentation, and community satisfaction.
With a calm and professional demeanour, Louise consistently delivers results through clear communication, attention to detail, and a genuine passion for supporting her clients.
Nerida Stevens
Owners Corporation Manager
With over 20 years of experience in property management, Nerida is a dedicated and thorough Owners Corporation Manager known for her exceptional attention to detail and strong communication skills.
She enjoys building relationships with Committee members and property owners, fostering a collaborative and transparent environment.
Whether overseeing routine maintenance, managing budgets, or tackling complex issues, Nerida ensures the smooth and efficient operation of Owners Corporations. Her unwavering commitment to excellence is complemented by a passion for staying up to date with the latest industry trends and regulations through ongoing professional development.

Expect the Unexpected!
At Iconic we’re not your average Owners Corporation. Our smart approach and service performance excellence is what makes us different from others in the industry.
We understand that owners value their property and want the best possible service from their Owners Corporation Manager. At Iconic Strata Management, it’s our track record for consistently delivering the highest levels of service to Owners Corporations is evident through our positive client testimonials.
At Iconic Strata, we strive to be different. Our philosophy is to deliver the unexpected for our valued clients and to make their strata living experience relaxed and stress-free.
Trust the Experience!
Greater than 55 years combined experience across our senior management team across a diverse range of Owners Corporations in residential, commercial and industrial.
152
Managed Owners Corporations
1,800
Lots under Management
4+
Qualified & Experienced Managers
55+
Combined Owners Corporation Management Experience