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Online Submission

Maintenance Requests & Insurance Claims

Submit a Maintenance Request

Our online maintenance request form is the quickest and easiest way to report an issue with your property managed by Iconic Strata.

 

To help us respond promptly and accurately, please provide as much detailed information as possible. Clear descriptions and relevant photos can help reduce errors or delays caused by follow-up clarification.

Once your request is submitted, you will receive a confirmation email for your records. From there, our team will manage the task and keep you updated on its progress using the contact details you’ve provided.

 

We’re here to ensure maintenance is handled efficiently and with minimal disruption to you.

Maintenance Request Form
Upload File
Upload supported file (Max 15MB)
Insurance Claim Form
Upload File
Upload supported file (Max 15MB)

Submit an Insurance Claim

Submitting your insurance claim online with Iconic Strata is simple and efficient.

 

To ensure a prompt and accurate response, please include as much detail as possible, such as clear descriptions and supporting photos to help avoid any delays or the need for further clarification.

 

Once your claim is submitted, you’ll receive a confirmation email for your records. Our team will then handle the process and keep you informed every step of the way using the contact details you’ve provided.

 

We are committed to making the claims process as smooth as possible, ensuring minimal disruption and a timely resolution to your issue.​​

Iconic Strata Management - Service Performance Guarantee

Expect the Unexpected!

At Iconic we’re not your average Owners Corporation. Our smart approach and service performance excellence is what makes us different from others in the industry.

 

We understand that owners value their property and want the best possible service from their Owners Corporation Manager. At Iconic Strata Management, it’s our track record for consistently delivering the highest levels of service to Owners Corporations is evident through our positive client testimonials.

 

At Iconic Strata, we strive to be different.  Our philosophy is to deliver the unexpected for our valued clients and to make their strata living experience relaxed and stress-free.

Trust the Experience!

Greater than 55 years combined experience across our senior management team across a diverse range of Owners Corporations in residential, commercial and industrial.

152

Managed Owners Corporations

1,800

Lots under Management

6+

Qualified & Experienced Managers

55+

Combined Owners Corporation Management Experience

Trusted and Reliable Owners Corporation and Strata Management

Finding a Reliable Owners Corporation Manager

A great owners corporation management team should take the stress away from the Owners Corporation. If this isn’t happening with your current owners corporation manager, Iconic Strata Management’s team of strata specialists are here to help change that process and ensure your process of changing managers runs smoothly.

Licences & Accreditation

Strata Community Association (SCA) is the peak body for Industry Managers, Lot Owners, Tenants and Stakeholders living in or affected by Strata Title, Body Corporate, Community Title and Owners Corporations.

Strata Community Association of Australia - Victoria Member Iconic Strata Management
Iconic Strata Management - Leaders in Owners Corpotation Management

With 30 plus years of experience, Iconic Strata Management provides an honest, open approach to owners corporations and prides itself on being professional, agile and results-driven, delivering exceptional service, guaranteed!

© 2025 Iconic Strata Management
Digital Experience by rev™ Branding

4/33 Heatherdale Road, Ringwood, Victoria, 3134 Australia

Office: 03 9982 1300

After Hours Emergency: 0414 833 491
For urgent maintenance to Common Property ONLY.

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